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SAS with a capital of 296361 euros
Parc d’Activités Activestre
31 390 Carbonne – France
Tel : +33 561 971 974
Fax : +33 561 971 975

Legal and publication manager
Publication Director
Stéphane LE BRUN, CEO

Technical server administration
2 rue Kellermann
59100 Roubaix – France



This Online Privacy Policy (“Privacy Policy”) explains how we handle the Personal Data provided to us. The Personal data may be collected when doing business with Innopsys, including for example, your use of this website, mobile sites, mobile applications, and other digital services or your use of our products or services (“Products”).

Innopsys is the data controller for the processing of Personal Data under applicable law. This Privacy Policy does not apply to Innopsys Sites that do not link to this Privacy Policy or to third-party Web sites to which Innopsys Sites may link.

Types of information we collect

The types of Personal Data that we may collect while you use the Innopsys Sites are described in this section and include both information that you provide to us and information that we collect automatically when you use the Innopsys Sites or Innopsys Products. For purposes of this Privacy Policy, “Personal Data” means information that identifies you or that could reasonably be used to identify you.

Examples of Personal Data include IP, name, address, company, phone number, country and email address.

Information you provide

You do not have to register for a service or program to receive much of the information available through Innopsys Sites. However, some of our content may be available only to registered or identified users and will require you to set up a profile or provide specific information about yourself in order to provide you the service.

How information is collected

Some of this information is collected through your voluntary submissions of information. Some of this information is collected automatically when using our sites (see below)

Personal data you provide when visiting Innopsys sites

Innopsys collects Personal Data that you provide on Innopsys Sites, for example, when purchasing a product, to receive marketing products and information, contact Innopsys customer service, or respond to Innopsys questionnaires or surveys. This could include:

  • Contact Information such as your name, address, company, phone number, country or email address
  • Registration Information such as your username and password
  • Employment, education and other background information when you inquire about employment with Innopsys
  • Content you may provide (for example, when you complete our Online Contact Form or submit other information).

Personal data you share during other interactions when visiting Innopsys sites

You may contact Innopsys to ask questions, discuss your concerns, or report issues regarding our products. If you communicate with or request information from Innopsys, you may be prompted to provide your contact information as well as any Personal Data that is relevant to your request.

Information that may be collected automatically

When you use the Sites, we also may collect certain usage and device information automatically as described below.

IP Address

We may record the Internet Protocol (“IP”) address of your computer or other electronic device when you visit the Innopsys Sites. An IP address identifies the electronic device you use to access the Sites, which allows us to maintain communication with your computer as you move about Innopsys Sites and to customize content.

Cookies or other tracking technologies

We also collect information about your use of Innopsys Sites through tracking technologies such as cookies and web beacons. A “cookie” is a unique numeric code that is transferred to your computer to track your interests and preferences and to recognize you as a return visitor. A “Web beacon” is a transparent graphic image placed on a Web site, e-mail or advertisement that enables the monitoring of things such as user activity and site traffic. These technologies help remember your preferences and allow us to bring you the content and features that are likely to be of greatest interest to you on the basis of “clickstream” data that shows your previous activities on Innopsys Sites.

To learn more about cookies and other tracking technologies, including how to disable them, please visit Please note that some cookies are essential to the functioning of our Sites and deleting or disabling them will reduce the site’s functionality.

Web analytics

We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies” to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

The data retention period is 50 months.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Further information can be found under (Google Analytics Terms of Service & Privacy). Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

Information collected from other sources

We may combine information about you from a visit to one Innopsys Site with information about you from visits to other Innopsys Sites. We may also combine information about you that is collected through the Innopsys Sites with information that we have collected offline, as well as with information provided to us by third parties.

How we use your information

We use your Personal Data to provide you the product and services you request, communicate with you, improve your experience on the Innopsys Sites, generally improve our products and services and for other internal business purposes. These uses may also include the recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data. The Personal Data we collect about you may be stored for five years following the most recent interaction we have had with you, after which point it will be archived only for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.


You may also receive marketing information from Innopsys and related affiliates, such as offers regarding Innopsys related products or services, invitations to participate in surveys about our products, or notifications about special promotions. In such cases, we will use your contact and other Personal Data to send you marketing information.

Customer user experiences

The Personal Data that you provide may be used to create customized offers, information, or services tailored to your interests and preferences. Also, we may use your IP address and the data that we obtain automatically through the use of cookies or similar tracking technologies to make our Innopsys Sites easier to use and navigate as well as to personalize the content provided on Innopsys Sites by anticipating the information and services that may be of interest to you.

Business and product improvement

In order to discover new facts that could help Innopsys better understand customer needs and help improve, develop, and evaluate product, services, materials, and programs. Innopsys analyzes the information that you have provided. For these purposes Innopsys does not use information that can directly identify you.

Site analytics and improvement

We may use the information that you provide and the information we collect automatically about your use of the Innopsys Sites to monitor user traffic patterns and preferences for site improvement, analytics and optimization.

Legal basis for processing

Under European data protection laws, Innopsys must have a legal basis to process your Personal Data. The legal basis that applies in a particular instance will depend on the specific purpose, as described above, for which Innopsys is processing your Personal Data:

  • In certain cases, Innopsys may ask for your consent to collect and process your Personal Data. Should you choose to provide your consent, you may later withdraw your consent by contacting us as described in the “Your Privacy Choices” section. Please note that the withdrawal of consent will not affect processing which has already occurred.
  • In other instances, the processing of your Personal Data may be necessary in order to comply with an applicable law or regulation or for the performance of a contract to which you are subject. You may not be able to opt-out of this processing, or your choice to opt-out may impact our ability to perform a contractual obligation otherwise owed to you.
  • In still other instances, Innopsys may process your Personal Data based on Innopsys’s legitimate interests in communicating with you about our products and services, and about scientific research and educational opportunities. You have the right to opt-out of all such processing of your Personal Data. You may do so by contacting us as described in the “Your Privacy Choices” section.

Information we share

We only share your Personal Data with third parties as described below. We do not sell or rent Personal Data to third parties for their own marketing purposes

Affiliates, vendors and suppliers

We have relationships with suppliers and affiliated companies, who help us operate our business and for whom it may be necessary to have access to your Personal Data in the course of providing services to Innopsys. We will not authorize these parties to use your Personal Data for any purpose that is not related to Innopsys and its related affiliates’ business operation, and we do not share Personal Data from countries that require consent, unless appropriate consent has been obtained in advance to sharing with related affiliates. We require them to handle your Personal Data collected in accordance with this Privacy Policy.

Innopsys may disclose to its affiliates Your Personal Data, with your consent, to offer and provide information about related products and services.

Product reports

If you contact Innopsys regarding your experience in using one of our products, we may use the information that you provide in submitting reports to the designated government regulatory authority, as required of us by law.

Legal rights and obligations

In certain limited circumstances, Innopsys may need to disclose your Personal Data in order to comply with a legal obligation or demand, such as to comply with reporting obligations to our governing regulatory authorities regarding the safety of our products, or in connection with the sale or transfer of one of our product lines or divisions, which includes the services provided through one or more of the Innopsys Sites. In such instances, we will take measures to protect your Personal Data to the extent possible. We also reserve the right to use Personal Data to investigate and prosecute users who violate our rules or who engage in behavior that is illegal or harmful to others or to others’ property.

Change in organization

In the event Innopsys decides to reorganize or divest our business through sale, merger, or acquisition, Innopsys may share Personal Data about you with actual or prospective purchasers. We will require any actual or prospective purchasers to treat this Personal Data in a manner consistent with this notice.

Children privacy

Innopsys does not knowingly collect or use any Personal Data directly from children on Innopsys Sites (Innopsys defines as “children” as minors younger than 18). We do not knowingly allow children to communicate with us, or to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.

Your privacy choices

You have the right to see and get a copy of Personal Data about you that we maintain as well as to ask us to make corrections to inaccurate or incomplete Personal Data about you. You have the right to receive data you have provided to us in a machine-readable format and to transmit that data to another controller. You may also request the erasure of your Personal Data or the restriction of its processing, or object to the processing of Personal Data about you. To seek access to Personal Data about you, to file a concern, complaint, or request for correction, or to opt-out of particular programs, emailing us at contact(at)innopsys(dot)com.

You may also send a letter to the following address:

3 allée des vignes
Parc Ativestre
31390 CARBONNE (France)

The local Data Protection Authority is responsible for making sure that privacy law is followed in your country. For more information about your privacy rights, or if you are not able to resolve a problem directly with us and wish to make a complaint, contact your country’s Data Protection Authority.

In all communications to Innopsys, please include your email address, the Web site address, mobile application, and/or the specific Innopsys product to which you provided Personal Data (e.g.,, and a detailed explanation of your request. If you would like to delete, amend, or correct your Personal Data and are contacting us by email, please put “Deletion Request” or “Amendment/Correction Request” in the subject line of the email. We will respond to all reasonable requests in a timely manner and may need to further confirm your identity in order to process certain requests.

Data security

Innopsys maintains reasonable technical, administrative and physical controls to secure any Personal Data collected through the Innopsys Sites. However, there is always some risk that an unauthorized third party could intercept an Internet transmission, or that someone will find a way to thwart our security systems. We urge you to exercise caution when transmitting Personal Data over the Internet, especially your financial-related information. Innopsys cannot guarantee that unauthorized third parties will not gain access to your Personal Data; therefore, when submitting Personal Data to Innopsys Sites, you must weigh both the benefits and the risks.

Third party sites and and social media plug-ins

This Privacy Policy does not apply to Innopsys Sites that do not link to this Privacy Policy, or to third-party Web sites to which Innopsys Sites may link. Innopsys Sites may use social media plug-ins (e.g., the Facebook “Like” button, “Share to Twitter” button) to enable you to easily share information with others. When you visit Innopsys Sites, the operator of the social plug-in can place a cookie on your computer or other electronic device that enables that operator to recognize individuals who have previously visited our Site. If you are logged into the social media Web site (e.g., Facebook, Twitter) while browsing on our Innopsys Site, the social media plug-in allows that social media Web site to receive information that you have visited Privacy our Innopsys Site. The social media plug-in also allows the social media Web site to share information about your activities on our Innopsys Site with other users of their social media Web site. These sharing settings are managed by the social media Web site and governed by its privacy policy.

Accessing our sites globally

This site is owned and operated by Innopsys in France, but the information you provide will be accessible to our affiliates, vendors, and suppliers in other countries in accordance with this policy. Furthermore, if you are visiting this site from a country other than France, your communication with us will necessarily result in the transfer of information across international borders. The level of legal protection for Personal Data is not the same in all countries; however, we will take the security measures described in this Policy in an effort to keep your information secure.

By using this site, you understand that your Personal Data will be stored in the United States and processed in France and in any country to which we may transfer your information in the course of our business operations.

Change to our privacy policy

We will only use Personal Data in the manner described in this Privacy Policy in effect when the information was collected from you or as authorized by you. However, and subject to any applicable consent requirements, we reserve the right to change the terms of this Privacy Policy at any time. Any changes to this Privacy Policy will be reflected on this page with a new effective date. Innopsys encourages you to review this Privacy Policy regularly for any changes. Any Personal Data collected upon your continued use of Innopsys Sites will be handled in accordance with the currently-posted Privacy Policy.


Reproduction of online content

The information put online on the site is public and is covered by copyright (art. L. 122-5 of the Intellectual Property Code); it may only be reproduced subject to four conditions:

  • prior request to Innopsys;
  • respect for integrity of the information reproduced;
  • a reference made to the source;
  • a statement that rights to reproduce the material are reserved and strictly limited.

Any use for commercial or advertising purposes are strictly prohibited.

Graphic creations – Photo credits – Videos.

All content presented on the site is covered by copyright; any reproduction is therefore subject to the author’s agreement (article L.122-4 of the Intellectual Property Code). For graphic creations and illustrations, photos, videos or other media, requests must be addressed to copyright holders.


Photos : Innopsys, Wukish, Fotolia

CMS platform : WordPress


Creation of links to

Putting links to the site does not require prior approval. We would very much prefer that the title of the site is mentioned in the title of the link. We strongly recommend that this page is opened in a separate browser window. However, Innopsys reserves the right to request deletion of links to sites where the purpose was shown not to comply with the purpose of its site, distributed information of a racist, pornographic or xenophobic nature, or of a nature to offend public sensitivity.


Despite all the care taken by our editorial team, typographic errors or technical inaccuracies cannot be prevented. Innopsys reserves the right to correct them at any time as soon as it becomes aware of them.

The information and documents contained on the site may be updated at any time without notice. In particular, they may be updated between the time the internet user downloads them and when they are read.


Links to other public or private sites may be offered on the site to give the internet user easier access. Innopsys cannot be held liable for the content of these sites.


Innopsys and the web hosting site make every effort to enable internet users to provide continuous access to the site. Nevertheless, Innopsys reserves the right not to be able to guarantee access to its internet site and to all services offered due to an event outside its control (crash, planned technical maintenance). Innopsys cannot be held liable.